There can be multiple reasons why your redeem request was declined. We have tried to pen down all the possible reasons below : 


  1. Incomplete Profile - It means you don't have a valid Profile Picture, Your BIO is empty, You have not entered your DOB (Date Of Birth), City No entered
  2. You have not verified your Phone Number. 
  3. The day you have requested for the Point Redemption, you should have at least 5 Approved Reviews on the very same day. 
  4. Your account is on Hold. 
  5. Your email is not verified. 
  6. You have used illegitimate ways of reviews.
  7. You have spammed the platform. 
  8. You have used illegitimate ways of getting a referral.